We just got word that, once again, Help-U-Sell Honolulu Properties is the #1 Help-U-Sell office in the world! We finished 2014 with 177 closed transaction sides which was tops among all Help-U-Sell offices. This is the fifth year in a row that we’ve topped that ranking and we couldn’t be happier!
While we are congratulating ourselves (and receiving the congratulations of our peers), we are very aware that we owe a big debt of gratitude to you, our buying and selling clients. It is your loyalty and enthusiasm for what we do that enables us to list more, sell more and be more, year-after-year. When I analyze where our business comes from, I see the same thing over and over: the biggest source of business is our past clients and their referrals. That tells me we are doing something right.
Because we are #1, I am asked from time to time what makes us special, and why we are the best at what we do. I think it comes down to three things:
People, Systems, and Passion
Staff-wise, we are a very small office: fewer than 20 agents and office staff. That’s tiny by Hawaii standards where we have many offices with 100, 200, even 500 agents! Still our small team of agents averages more than twice as many transactions a year as the average Oahu real estate agent. Our people are both pleasant and productive, they know the business and the market and are well equipped to guide a transaction to closing, and they know how to build long lasting relationships with the people the serve. I am very proud of them.
For more than ten years, we’ve focused on effectively and efficiently organizing our operation to serve our clients. We systematize everything about our business that we can, so that things get done automatically, with a minimum of confusion and delay. Our marketing is pre-meditated, planned and organized into a system that goes on every day without fail. Our follow-up processes are systematized so that our clients remember that we are there ready to help them with their real estate needs. Our transaction management process is systematized so that nothing falls through the cracks and so that problems can be handled quickly with a minimum of hassle.
Finally, we are a passion filled company. We love what we’re doing! Every member of our team delights in getting back to business every day; it’s part of the job description. We love helping people solve their housing problems, build equity in real estate and live well. We think it is the most rewarding work one can do and we feel privileged to be doing it.
So, if your 2015 includes plans to buy or sell real estate, I hope you’ll consider working with a company that’s proven they have what it takes to be #1: Help-U-Sell Honolulu Properties.